How can I cancel?

To cancel a service please contact us, clearly stating the service you wish to terminate along with the reason for cancellation.

Cancelled services can be terminated immediately or when they reach the end of the period currently paid for.

If we've suspended your service due to none payment, it can be reactivated within 7 days of suspension, after this point it will terminated and we can't guarantee files will be recoverable in the future.

  • 194 Users Found This Useful
Was this answer helpful?

Related Articles

What is your postal address?

Our postal address is listed on all invoices.Please note that payment via cheque has now been...

How do upgrades / downgrades work?

Our hosting services are scalable, meaning they can be upgraded or downgraded at any time to meet...

What happens if a payment is late?

We operate a 7 day late payment policy, after this point services are automatically suspended and...